1. Introduction
ANK Construction is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage our services. By using our website or services, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect and process the following types of personal data:
- Personal Information – Name, email address, phone number, and postal address when you enquire about our services.
- Payment Information – If applicable, payment details required for invoicing and transactions.
- Technical Information – IP address, browser type, operating system, and browsing behaviour on our website.
- Communication Data – Any messages, emails, or feedback you provide.
- Project Details – Information about your landscaping or renovation requirements.
We only collect personal data that is necessary to provide our services and improve our operations.
3. How We Use Your Information
We use your information to:
✔ Provide Our Services – Process enquiries, issue quotations, schedule appointments, and deliver landscaping and construction services.
✔ Communicate with You – Respond to your enquiries, send updates, and provide customer support.
✔ Process Payments – Where applicable, to facilitate payments and issue invoices.
✔ Improve Our Website – Analyse website traffic and enhance the user experience.
✔ Legal Compliance – Maintain records for tax and legal requirements.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Data Storage & Security
We take appropriate security measures to protect your personal data from unauthorised access, alteration, or disclosure.
- Personal data is stored on secure servers with restricted access.
- Payment information is processed securely through trusted third-party payment processors.
- We implement data encryption and firewalls to prevent breaches.
However, no online transmission or storage system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Sharing Your Information
We only share your personal information when necessary, such as:
- With trusted service providers – When required for project execution (e.g., material suppliers, subcontractors).
- For legal reasons – If required by law enforcement, courts, or regulatory authorities.
- With payment processors – If processing transactions on our behalf.
All third parties are required to comply with data protection laws and maintain confidentiality.
6. Cookies & Website Tracking
Our website uses cookies to improve user experience and analyse site traffic. Cookies are small text files stored on your device.
Types of cookies we use:
- Essential Cookies – Required for the website to function properly.
- Analytics Cookies – Help us understand how visitors interact with our site.
- Functional Cookies – Improve user experience by remembering preferences.
You can manage cookie settings in your browser. Disabling cookies may affect website functionality.
7. Your Rights Under Data Protection Laws
Under UK and EU data protection laws, you have the following rights:
✔ Access Your Data – Request a copy of the personal data we hold.
✔ Correct Your Data – Request corrections to inaccurate information.
✔ Delete Your Data – Request deletion of your data (subject to legal obligations).
✔ Restrict Processing – Limit how we use your data.
✔ Object to Processing – Stop the use of your data for certain purposes.
To exercise your rights, contact us at [Insert Contact Email].
8. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy. This includes:
- Customer records – Retained for the duration of the project and a reasonable period afterward for customer support.
- Legal and tax records – Retained as required by law.
After the retention period, data is securely deleted or anonymised.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal data.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates may be communicated to you.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us.